Privacy Policy

Celebration Aesthetic Center ("we", "us") operates celebrationaestheticcenter.com and the Celebration Aesthetic Center mobile app. This policy explains what we collect, why, and what you can do about it. If anything here is unclear, call us at (321) 939-1093 and we will explain it in plain language.

What we collect

When you book or contact us: your name, email address, mobile number, the treatment you asked about, your preferred location, and anything you type into the notes or message field.

When you create an account in the app: the same details, plus a client number we assign you (for example CAC-000123) that links your visits and forms together, and a sign-in token stored on your device so you do not have to sign in every time.

When you complete an intake form: your date of birth, address, and the health information the form asks for — medical conditions, medications, allergies, pregnancy status, prior treatments and similar. We ask for this because some treatments are unsafe for some people, and Vanessa needs it to decide what is appropriate for you.

When you pay: we do not see or store your card number. Payments are handled by Square, which returns only a confirmation, the last four digits, and the card brand. If you ask us to keep a card on file for a deposit or a missed-appointment fee, Square stores it, not us.

When you use the app or website: basic technical information such as your IP address, device type and app version. If you turn on notifications, a device token so we can send appointment reminders.

When you leave feedback: your rating and any comment. If you choose to write a Google review, that happens on Google and is governed by Google's own policy.

Why we collect it

• To book, confirm, change and remind you about appointments
• To decide whether a treatment is safe and appropriate for you
• To keep a record of the treatments you have received
• To take payment and issue receipts
• To answer your questions and respond to feedback
• To meet our legal and record-keeping obligations

We do not sell your information. We do not share it with advertisers.

Your health information

We treat the information on your intake forms as confidential. It is visible only to Vanessa and to staff who need it to care for you safely. We do not use it for marketing, and we do not disclose it to anyone outside the practice except where the law requires it or you ask us to.

Who else touches your information

We use a small number of service providers, each of which handles only what it needs to:

• Square — payments and card storage
• Fresha — appointment scheduling
• Google — email delivery, and reviews if you choose to leave one
• Our hosting provider — stores the website and its database

If we add a text-message provider for appointment reminders, we will update this list.

Text messages and email

We only send appointment reminders and account messages by text if you have agreed to receive them. You can stop at any time by replying STOP to any message, or by telling us. Message and data rates may apply. Stopping text messages does not stop us contacting you about an appointment you have already booked — we will call or email instead.

You can unsubscribe from marketing email at any time using the link in the message. Appointment confirmations and receipts are not marketing and are sent regardless.

Your choices

• See what we hold. Ask us and we will tell you.
• Correct it. Update your details in the app under More → Personal details, or ask us.
• Delete your account. In the app, More → Delete my account. This closes your account, signs you out everywhere and stops further messages.
• Delete your records. Treatment records that we are required to keep are retained even after an account is closed. Call us at (321) 939-1093 to discuss removal of those.

How long we keep it

Appointment and treatment records are kept for as long as required for legitimate business and legal purposes. Account information is kept while your account is open. Sign-in tokens expire after 180 days. Feedback is kept while it is useful to us.

Security

The website and app are served over encrypted connections. Sign-in tokens are stored in your device's secure keychain. Card numbers never reach our systems. No system is perfect, and we do not claim otherwise — if something goes wrong that affects you, we will tell you.

Children

Our services are intended for adults. We do not knowingly collect information from anyone under 18 without a parent or guardian involved. If you believe we have, contact us and we will remove it.

Changes

If we change this policy we will update the date at the top. If a change materially affects how we use your information, we will tell you directly.

Contact us

Celebration Aesthetic Center
1420 Celebration Blvd, Suite 313
Celebration, FL 34747
(321) 939-1093
celebrationaestheticcenter@gmail.com